Image

Hey there! πŸ‘‹ Welcome to the Human-AI Ecosystem (HAE!) Lab.

We are a group of researchers, designers, and developers curious about how AI is reshaping our social interactions and relationships. We study questions such as: How do people seek and adopt help from AI to navigate social scenarios? How do people perceive and respond socially to AI agents? And how does AI mediate the dynamics of human teams, groups, and broader social ecosystems?

We approach these questions through three complementary lenses: understanding human behavior, experimenting with alternative AI designs, and rethinking the policies and sociotechnical infrastructures that shape how human-AI interactions unfold.

Ultimately, we envision a future where AI reshapes, yet integrates seamlessly into, our human ecosystems... hopefully making them better ones.






For students interested in working at the HAE! Lab: Thank you for your interest! You can directly apply to either the Comm or CS PhD program at USC. If you are looking for short-term research opportunity, please fill out this form before reaching out.


For other lab-related inquiries, please reach out to Angel Hwang via email  angel.hwang [at] usc [dot] edu

Research

We research, design, and build AI-powered technologies that account for humans' complex social dynamics and empower users in their situated ecosystems (e.g., professional domains, healthcare systems, and social networks). Here are some of the key projects that we work on at the moment:
  1. AI-mediated social support and its implications for human social interaction: From conflict resolution and intergenerational communication to relationship advice, people increasingly turn to AI to read between the lines and navigate all sorts of interpersonal situations. We examine whether, when, and how people adopt AI’s suggestions and what downstream impacts those choices have on their real-world social interactions and relationships.
  2. Companion AI that connects users back to their support networks: Companionship is now one of the most common uses of generative AI. How do such AI uses become detrimental, and when do human interventions become necessary? Ultimately, how do we disengage users from harmful reliance on AI and reconnect them to existing human support within their personal and healthcare networks?
  3. AI teammates that support positive group dynamics: AI now holds the agency not only to facilitate but also to participate in teams and groups. How do AI agents steer social interactions in groups and teams? How do we design agents that are more socially aware and support positive dynamics?
  4. Collaborative AI tools that foreground human expertise: AI assistance at work holds unprecedented potential to democratize expertise across domains. How do we design AI tools that empower users while spotlighting the value of human work? How should workflows and AI use policies be framed to support this goal?

By keywords, here are some of the subjects that best capture the lab's interests:
#   human-AI collaboration
#   human-agent teamwork
#   societal impact of AI + scalable methods for HAII research
#   digital mental health
#   future of work

The lab is grateful for support from Google Research, Amazon Science, OORI, Slack, USC Annenberg, and USC Center on Generative AI & Society.

People

Angel Hsing-Chi Hwang

Angel Hsing-Chi Hwang

Principal Investigator (PI) and Director of the HAE! Lab
Assistant Professor at USC

Lab member

Chang Wan

PhD Candidate
✨On the Job MarketπŸ”­

Lab member

Fiona Li

PhD Candidate

Lab member

Yi Zhang

PhD Candidate

Lab member

Elaine Jeon

PhD Student

Lab member

Vivian Zhai

PhD Student

Lab member

Siyi Zhou

PhD Student

Lab member

Xinyue Zhang

Master Student

Lab member

Nimra Ishfaq

Master Student

Lab member

Hannah Kim

Undergrad Student

Lab member

Bhoomika Gupta

Undergrad Student

Lab member

Yangyang Yuan

Undergrad Student

Latest News

08/2026   Two papers accepted at EMNLP! Check out our latest work on human-AI collaboration and AI companionship in vulnerable conversations.

07/2026   Two papers accepted at AIES! Check out our latest work on Sociotechnical Outcome Taxonomies (SOT) and opem model marketplace.

07/2026   We are grateful to receive support from Princeton CITP and Harvard Berkman Klein Center to expand our work on AI's impact on social interaction.

07/2026   We ran our first 2-day workshop with youth of color (YOC) to co-design AI for mental health and wellbeing support 🩡

06/2026   Our reporting toolkit for LLMs in behavioural science is out in Nature Human Behaviour.

06/2026   John successfully defended his dissertation and is now Dr. Bunyi πŸŽ“ We are so inspired by his work (see more here and here) on how people's support systems influence their decisions to adopt digital mental health technologies!

06/2026   We received Top Methodology Paper Award at ICA 2026 πŸ†

04/2026   We received Best Paper Honorable Mentions (top 5%) at CHI 2026 πŸ† Check out our latest work on digital companionship, disclosure of AI use in freelance work , and a responsible design framework for AI-mediated mental health and wellbeing support.

02/2026   CounselBench is accepted at ICLR for 🌟Oral Presentation🌟 (top 1-5% of all submissions) πŸ† Shout-out to Yahan Li as the student lead of this project!

02/2026   Thrilled to receive a grant from the OORI Research Catalyst Program to support our work on democratizing LLM for algorithmic decision-making! Tripple congrats to collaborators, Phebe Vayanos, Jieyu Zhao, and Peter Phung!

01/2026   So honored to receive Best Paper Award at ICA this year! Shout-out to Chang Wan as student lead of the paper 🏆

10/2025   Honored to receive Google's Academic Research Award!! Along with Munmun De Choudhury's team, we will work on idnetifying criticial cues that signals harmful interactions between users and AI companions and needs for human interventions.

Latest Work

2026 EMNLP 2026

When Chatbots Accommodate: Auditing the Response Policies of AI Companions in Vulnerable Conversations

Minh Duc Chu, Yifan Wu, Zhiyi Chen, Angel Hsing-Chi Hwang, Luca Luceri

arxiv  

2026 EMNLP 2026

Rating the Pitch, Not the Product: User Evaluations of LLMs Reflect Expectations More Than Performance

Robert Morabito, Tyler McDonald, Charitra Viswanath, Angel Hsing-Chi Hwang, Susanne Gaube, Jad Kabbara, Ali Emami

arxiv  

2026 Preprint

From Content to Strategy: Understanding the Motivations, Processes, and Impacts of AI-Guided Communication

Chang Wan, Angel Hsing-Chi Hwang

arxiv  

2026 Preprint

Social Network Factors Associated with the Intention to Use Digital Mental Health Interventions Among AANHPI Emerging Adults: Application and Integration of the Network Episode Model

John Bunyi, Shinyi Wu, Angel Hsing-Chi Hwang, Hans Oh

preprint   

2026 Nature Human Behaviour

A reporting checklist for large language models in behavioural science

doi   

2026 CHI 2026

"Better Ask for Forgiveness than Permission": Practices and Policies of AI Disclosure in Freelance Work

doi   

2026 CHI 2026

Digital Companionship: Overlapping Uses of AI Companions and AI Assistants

doi   

2026 CHI 2026

Framing Responsible Design of AI for Mental Well-Being: AI as Primary Care, Nutritional Supplement, or Yoga Instructor?

doi   

2026 ICLR 2026

CounselBench: A Large-Scale Expert Evaluation and Adversarial Benchmarking of Large Language Models in Mental Health Question Answering

doi   

2025 Preprint

How AI Companionship Develops: Evidence from a Longitudinal Study

Angel Hsing-Chi Hwang, Fiona Li, Jacy Reese Anthis, Hayoun Noh

arxiv  |  pdf 

Loading...